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Mansion Casino and Casino.Com to Close

16th October 2023

The Mansion Group behind online casinos, Casino.com and Mansion, has announced it will close both brands effective from 26th October 2023 at 09:00 CET. Players are advised to withdraw funds from their accounts.

casino com closes

The Mansion Group told media partners yesterday that they will close their online casino brands Casino.com and Mansion.com.

The statement from the company reads:

After careful consideration and evaluation of our business operations, we have made the difficult decision to close B2C operations of our gaming brands, Casino.com and MansionCasino.com.

As a consequence, we regret to inform you that we will be ceasing gaming operations on both Casino.com and MansionCasino.com on the 26th of October 2023 at 09:00 CET.

While this was a difficult decision to make, we want to ensure that we assist our valued partners to navigate this process in the smoothest way possible.

Starting from the 26th of October at 09:00 CET, our casino sites will be permanently unavailable to all players.

LiveCasinoComparer Comment

While this statement has surprised partners, the writing was probably on the wall following Mansions’ withdrawal from regulated markets in the UK and the closure of Mansions Sports Book earlier this year.

It’s a shame, as these were top-performing brands widely liked by players and business partners.

There is no explanation behind what led to this business decision.

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I have tried to be objective and consistent with all my live casino reviews. Hopefully, they will strike a chord with you, but I thought it might be helpful to explain the criteria I use to mark each of the casinos. Hopefully, the categories and explanations make sense.

Playability – What is the overall impression of the casino? Did I have a good time? are the dealers nice and chatty and is everything easy to understand? Does it have a good set of games and is there a comprehensive set of betting options? Are high stakes players taken care of?

Software – What is the software like to use and does it integrate well with the rest of the casino?. Are the images clear and is the video streaming fast? Have they taken more than the default shared tables? Is it available on mobile?

Payment Options – Does the casino have a good variety of payment options? Do they payout quickly and on time?

Security – How good is the reputation of the casino amongst other players? Do they hold a valid gaming license? Are they transparent about the security measures they have in place? Are they regularly audited? Do they publish this information?

Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat and are they quick to respond? Are they able to help me immediately? Do they have an online FAQ and self-help library? Are the support people knowledgeable about the product I’m playing?

Bonuses – Do they have bonuses?. How strict are the wagering requirements? Do they offer repeat bonuses?. Do they offer loyalty points and can they be redeemed for cash or playing credits?

After all that, would I play there regularly?

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